SAP AIOps Platform

With the Avantra AIOps platform, we deliver intelligent, automated, and proactive SAP Managed Services—designed for the demands of both traditional landscapes and SAP RISE customers.

AIOps (Artificial Intelligence for IT Operations) combines machine learning, big data, and automation to streamline and enhance IT operations. For SAP systems, AIOps helps Basis teams by:

  • Automatically detecting anomalies before they impact users
  • Correlating events and alerts from complex environments
  • Reducing manual tasks with smart automation
  • Providing predictive insights for better decision-making

In essence, AIOps is the shift from reactive firefighting to proactive system reliability and performance management.

The Avantra AIOps platform is designed specifically for SAP operations teams. It brings together automation, real-time monitoring, and intelligence to drive operational excellence in SAP Basis services. Key benefits include:

Predictive Monitoring & Alerting

Identify potential issues before they impact operations, reducing downtime and improving service levels.

Automated Daily Checks & Housekeeping

Free Basis teams from repetitive tasks with out-of-the-box automation workflows.

Self-Healing Systems

Automate recovery actions for common problems like background job failures, database space issues, or service restarts.

Deep SAP Integration

Support for all SAP environments including ECC, S/4HANA, SAP Business Technology Platform, and RISE with SAP.

Landscape Transparency

Gain a single pane of glass for SAP system health, performance, and compliance metrics.

Custom Automation

Build and schedule custom scripts and policies to align with unique business and system requirements.

SAP RISE introduces new challenges in visibility and control for Basis teams. The Avantra AIOps platform helps overcome these by extending operational intelligence across both customer-managed and hyperscaler-hosted components. Here’s how:

  • Unified Monitoring Across Layers
    Even in RISE’s black-box environments, Avantra provides insights into application performance, interface availability, and key technical metrics.
  • End-to-End Visibility
    Monitor connectivity, performance, and status from on-premise systems to SAP Cloud ALM and RISE landscapes in one view.
  • Automated Compliance & Audits
    Ensure readiness for audits with built-in checks aligned to ITIL and SAP best practices.
  • Customizable Dashboards for Service Providers
    Deliver branded, real-time status reports and SLA metrics to end customers.
  • Enhanced Collaboration with SAP & Hyperscalers
    Use Avantra to produce actionable data when working with SAP support or cloud providers, speeding up resolution cycles.

Understanding Digital Transformation in the Digital Age Digital transformation has

Understanding SAP RISE: A New Era for Businesses SAP RISE,

GlassHouse Turkey needed a solution to streamline and automate periodic

Veysəloglu decided to implement SAP S/4HANA as their Core ERP